supportdetails.com is great for times when a client has no idea what’s happening
Some of you probably already know about this site. http://supportdetails.com/ If you send a client to that site it brings up all sorts of helpful info about their computer. You can also send them a query string link that is pre-formatted with your email address like this: http://supportdetails.com/?recipient=your@email.com (with your email address) or http://supportdetails.com/?sender_name=Jessica&sender=email@sender.com&recipient=email@recipient.com (with all… Read more »